Friday, March 18, 2011

"The risk of a wrong decision is preferable to the terror of indecision" - Maimonides

     When people are faced with conflicts during decision making, they tend to show one of the following behaviors: 
1) Compete to Win: Being aggressive or assertive to get one's own way
2) Avoidance: Withdrawal from decision making process
3) Compromise: Work as mediator among extreme opinions 
4) Accommodation: Seeing issue as more important to others than yourself
5) Collaborating: Real bargaining and negotiation among group
      During my management class, we all had to come up with a proposal to request some changes on our future exam methods. We also had to reach to an agreement to improve our grades for the first exam. As soon as the professor sat down and allowed us (and only us) to start a discussion, there was CHAOS
     Everyone started putting their ideas on the table and it was just chaotic, I couldn't  hear anyone clearly. Then naturally, leaders-or rather a mediator-stepped out and took charge. I sat down and followed "accommodation" method which means I'm allowing others to discuss and decide for me, not because I was lazy but because I thought in that way, we will come up with a solution quickly.  But with 73 people in the classroom, it seemed almost impossible to come up with an idea to satisfy everyone. 
     Then I just got confused and lost during the decision making process. I wanted to know what was going on, so I stepped out and followed "compromise" method. I tried to listen to others and talk to other people in front to figure out what we should do. 
    It was very challenging to finally come up with the solution, because we were all under the time constraints and uncertain if our proposal will be approved by the professor. Maybe we could have not made any decision like someone said in our class. We can try to avoid making choices by doing nothing, but even that is a decision! So I think we did the right thing in the end.  It may not be the best decision for all of us, but at least it is better than nothing :)